Category: digital connection
-
Revolutionising Customer Engagement: Embrace Connected Strategies
Are you already adopting the game-changing concept that’s reshaping how businesses connect with customers? Imagine not just meeting but anticipating needs, creating delightful experiences before customers ask. Advocated by Nicolaj Siggelkow and Christian Terwiesch who wrote “The Age of Continuous Connection”, the seismic shift in customer engagement is driven by cutting-edge technologies, forging deeper bonds…
