Category: customer engagement
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Revolutionising Customer Engagement: Embrace Connected Strategies
Are you already adopting the game-changing concept that’s reshaping how businesses connect with customers? Imagine not just meeting but anticipating needs, creating delightful experiences before customers ask. Advocated by Nicolaj Siggelkow and Christian Terwiesch who wrote “The Age of Continuous Connection”, the seismic shift in customer engagement is driven by cutting-edge technologies, forging deeper bonds…
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Revolutionizing Marketing in 2023: From Clicks to Revenue and Brand Loyalty
In the ever-evolving landscape of business, marketing has undergone a significant metamorphosis. Gone are the days when success was solely measured by website traffic numbers and social media followers. Today, in 2023, the true essence of marketing lies in its ability to drive sustainable multiple revenue streams and foster brand loyalty through a seamless customer…
